For Data Services, Clarify the Customer and the Problem First—Brands Want Consumer Trend Insights to Support Marketing Decisions
Viewpoint: When selling data services to consumer brands, the first step is not to talk about data capabilities, but to confirm who the customer is and what decision problem needs to be solved.
Logic chain: The real pain point for brands is not a lack of data, but a lack of consumer data trend distributions that can optimize marketing decisions—needed across everything from individual campaigns to the full-year marketing plan. Therefore, product design should center on "consumer trend distributions supporting marketing decisions" as the core need, rather than stacking data reports.
Failure conditions: If the brand already has a mature in-house data system, or if the data cannot reach its target audience, the value of "trend distributions" drops significantly.
Related areas: Consumer brand marketing decisions, B2B data service needs analysis, subscription-based product design.